Legacy ERP → agents
A US subcontractor moved off a legacy VB.NET system. Client documents and recorded calls became an agent-readable knowledge base; old and new systems compared table by table.
Liveat the client, as Tech Lead
A US subcontractor moved off a legacy VB.NET system. Client documents and recorded calls became an agent-readable knowledge base; old and new systems compared table by table.
A US subcontractor running on a legacy VB.NET system nobody wanted to touch.
A new ERP (Frappe/ERPNext) and a migration pipeline: client documents, PDFs and recorded calls became an agent-readable knowledge base; a user manual with live screenshots.
Old and new systems compared table by table before anything switched over.
Live at the client; I'm the Tech Lead.